
State Farm® Insurance Agent Bryan Ross
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Christian Guerrero
April 30, 2025
"Great communication, excellent service and amazing help. Very informative as well, made everything clear and understanding. I appreciate the help very much"
"Christian, Wow, thank you for the glowing review! We’re thrilled to hear that Robert was able to provide you with great communication and excellent service - he’s definitely a superhero in disguise (cape not included). We always strive to make things clear and informative, so we’re glad you found everything easy to understand. It’s like we always say: “Insurance doesn’t have to be a maze; we’re here to guide you through it!” Your appreciation means a lot to us. If you ever need more assistance - or just want to chat about how insurance can be as exciting as a rollercoaster ride - don’t hesitate to reach out! Thanks again for your kind words! – Bryan Ross"
Branden
April 29, 2025
"Verry helpful!!!"
"Branden, Thank you so much for taking the time to leave us a review! We’re delighted to hear that you found our team to be very helpful. Your satisfaction is our top priority, and it’s always rewarding to know we’ve made a positive impact. If you have any more questions or need further assistance, please don’t hesitate to reach out. We’re here to help! - Bryan "
Melanie Gibb
April 29, 2025
"I had no intention in changing my car insurance but he said we are currently lowering our rates etc. I went ahead and Gave it a shot. They were cheaper. I couldn't believe it because they are a big insurance Co. Also I really appreciate State Farm because they insure drivers who don't have prior insurance or have a car that was salvaged !!! Both my son's needed those requirements to get insurance and State Farm is one of the few who accommodate for those challenges. Thank you, Brian for all your help. I was impressed!!!"
"Hi Melanie, Thank you so much for your glowing review! We're thrilled to hear that we could save you some cash on your car insurance. Who knew that switching could be as easy as finding a parking spot right in front of your favorite coffee shop? We’re especially happy to hear that State Farm could accommodate your sons' insurance needs. We like to think of ourselves as the friendly neighborhood insurance heroes—always ready to save the day, even for those with prior insurance challenges or salvaged vehicles. And a big shoutout to Robert! He’s like the insurance whisperer, helping folks find the best rates while making the process feel as smooth as a Sunday drive. We’re so glad you had a great experience with him! If you ever need anything else, whether it’s about insurance or just a good joke to lighten your day, we’re here for you. Thank you for trusting us with your insurance needs! - Bryan Ross"
Talana Spotanski
April 29, 2025
"Autumn was wonderful. Friendly and very professional. I am happy that I have chosen State Farm"
"Talana, Thank you so much for your kind words! We are thrilled to hear that Autumn provided you with such a positive experience. At State Farm, we strive to deliver friendly and professional service, and it's wonderful to know that we met your expectations. We appreciate your trust in us and look forward to continuing to serve your insurance needs - Bryan Ross"
Harry Patel
April 28, 2025
"I recently had the pleasure of working with Autumn for an auto insurance quote, and I cannot say enough good things about my experience. From the very beginning, she was incredibly helpful, professional, and most importantly—genuinely caring. She took the time to walk me through every detail of the coverage, answered all of my questions with patience and clarity, and made sure I fully understood what I was getting. What truly impressed me was her deep knowledge of the industry. She compared my existing policy with my new quote and was able to offer me better coverage at a significantly lower rate. I’ve worked with other agents in the past, but no one has gone above and beyond the way Autumn did. Her honesty and integrity really stood out—there was no pressure, just a sincere desire to help me find the best option for my needs. If you're looking for an insurance agent who is not only extremely knowledgeable but also truly cares about helping you, I highly recommend Autumn. She made the process smooth, stress-free, and even enjoyable. Thank you again for the amazing service!"
"Harry, Thank you so much for your thoughtful and detailed review! We are thrilled to hear about your positive experience working with Autumn on your auto insurance quote. It’s wonderful to know that her helpfulness, professionalism, and genuine care made the process smooth and enjoyable for you. We take pride in our team's deep knowledge of the industry, and it’s fantastic to hear that Autumn was able to compare your existing policy with your new quote to provide you with better coverage at a lower rate. Your recognition of her honesty and integrity, as well as her ability to answer all your questions with patience and clarity, truly reflects the values we uphold at State Farm. Your recommendation means a lot to us, and we’re grateful for the trust you’ve placed in our team. If you ever have more questions or need further assistance, please don’t hesitate to reach out. We look forward to continuing to serve you! - Bryan"
Phillip Ramirez
April 26, 2025
"Awesome"
"Hello Phillip, Thank you so much for your wonderful 5-star review! We’re delighted to hear that your experience with Bryan Ross State Farm Insurance was "awesome." It’s always our goal to provide the best possible service, and we’re thrilled that one of our team members, Autumn Jones, contributed to making your experience so positive. Autumn is a valued member of our team who truly cares about helping clients, and your kind words reaffirm the hard work we put into ensuring every interaction is seamless and pleasant. If you ever need assistance or have any questions, don’t hesitate to reach out—we’re always here for you! Thank you again for your feedback and for trusting us with your insurance needs. We look forward to continuing to serve you! - Bryan Ross"
Lindy Goldstein
April 26, 2025
"Autumn worked so hard to get us the best deals! Even though the ram was a tough one cuz of my hubbys tickets lol! Awesome team at Bryan Ross State Farm I have used them for years and will continue for years to come god willing!!"
"Hello Lindy, Thank you so much for your glowing 5-star review! We’re thrilled to hear about your positive experience with Autumn and the rest of our team at Bryan Ross State Farm Insurance. Autumn is truly dedicated to finding the best deals for our clients, even when the situation is a bit more challenging—like the "ram" with your husband’s tickets! She’s always up for the challenge and loves going the extra mile to help. We’re honored to have earned your trust over the years and are so grateful for your continued loyalty. Your kind words mean the world to us, and we’re committed to providing the same level of excellent service for many more years to come—God willing! If there’s ever anything else we can assist you with, please don’t hesitate to reach out. Thank you again for your thoughtful review and for being such a valued part of our State Farm family! - Bryan Ross"
Christopher S
April 25, 2025
"Autumn was great and was able to answer all of my questions in a prompt fashion. Also provided very competitive pricing."
" Christopher, Thank you so much for your 5-star review! We’re thrilled to hear that Autumn was able to assist you promptly and answer all of your questions. Providing clear and timely communication is something we strive for, and we’re so glad Autumn delivered that for you. It’s also great to hear that we were able to provide you with very competitive pricing—helping our clients find the best value is always one of our top priorities. We truly appreciate you taking the time to share your experience and for trusting Bryan Ross State Farm Insurance with your needs. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. - Bryan"
Rolaniel Badonie
April 22, 2025
"I had a great experience with Bryan Ross’ agent. Autumn jones was very helpful and polite. She made changes to my insurance with discounts very quickly. I can not been more pleased."
"Rolaniel, Thank you so much for your 5-star review! We’re thrilled to hear that you had such a great experience with Autumn Jones. She’s a rockstar when it comes to helping our clients, and it sounds like she worked her magic with those quick insurance changes and discounts—she’s basically the fairy godmother of insurance! We’re so glad you found her helpful, polite, and efficient. Your feedback means a lot to us, and it’s fantastic to know that you’re more pleased than we could ask for. (Though if we can make you even more pleased somehow, let us know—we aim for the stars!) Thank you again for trusting Bryan Ross State Farm Insurance. If you ever have questions, need further assistance, or just want to talk insurance, we’re here for you. And don’t worry, Autumn is always ready to sprinkle her discount magic again if needed! - Bryan Ross"
Brittnie Czegledi
April 21, 2025
"I was getting tired of having insurances that always had automated messages and automated calling systems and never get anywhere or get any help at this location Autumn was very helpful got me into a better insurance better Price better everything so worth the switch!!!!!!! Thanks!"
"Hi Brittnie, Thank you for your fantastic 5-star review! We totally get how frustrating it can be dealing with those automated messages and call systems - it feels like you’re yelling into the void sometimes, right? That’s why we’re so glad you found us and had the chance to work with Autumn. She’s basically the antidote to robots, and we’re thrilled she was able to help you switch to better insurance, a better price, and just…better everything! Your enthusiasm for the switch means so much to us. We’re all about making insurance feel less like a chore and more like a win, and it sounds like Autumn hit it out of the park for you. Thank YOU for trusting us and for sharing your experience - it’s feedback like yours that keeps us going! If you ever need help, have questions, or just want to chat with an actual human (we promise no robots here), don’t hesitate to reach out. Welcome to the Bryan Ross State Farm family - we’re so glad to have you!! Bryan Ross"
Jomary Rios
April 18, 2025
"I’ve been trying to change my Insurance to State Farm for so long and Finally I am able to afford it. Thanks Autumn for the extraordinary service and for being so detail oriented, you helped me to save as much as I could and also offer additional products. I do appreciate your kindness and to work with me. You are such a great asset to your company! Well done!"
"Jomary, Wow—thank you for such an amazing review! We’re so glad to hear that you were finally able to make the switch to State Farm, and we couldn’t be happier that Autumn was there to help make it happen. She’s basically the superhero of savings, armed with extraordinary service and a detail-oriented mindset to rescue clients from overpriced insurance plans! It’s wonderful to know that Autumn helped you save as much as possible while also introducing you to additional products tailored to your needs. Her kindness and dedication truly shine in everything she does, and we’re lucky to have her on our team (and clearly, you agree!). We’re so grateful you chose Bryan Ross State Farm for this big step, and we’re thrilled to have you as part of the State Farm family. If you ever need anything—questions, advice, or just want to chat about insurance—we’re here for you! Thanks again for your kind words and for trusting us. - Bryan"
frank f
April 15, 2025
"I have recently switched to State Farm . With Bryan Ross for my auto and life insurance . They are very professional and knowledge I spoke to Maria she did all my policy she has a great customer service . Thank you !"
"Thank you for the fantastic review, Frank! We’re so glad to hear Maria was able to help you with ALL your insurance needs, including Life Insurance. She truly appreciates your kind words and is always here to assist with any of your insurance needs! - Bryan"
Alex M
April 4, 2025
"Bryan and his team were amazing. I reached out after hours, Bryan responded and by the next morning, all info was submitted. His right hand gal, Jessica is amazing. She walked me through the whole process start to finish, and really made sure I was comfortable, and ready to move forward, while also pricing out several Options. No hassle, no pressure, they just want to take care of you the right way. Very happy with them."
"Alex, thanks so much for letting us and others know about your experience! I'll let Jessica appreciates it as well!! - Bryan Ross"
Lisa Browne
April 3, 2025
"Nice staff, small office, and quick attentive service for insurance."
"Lisa, we appreciate that! We love helping people from all over Arizona, and you sharing your experience helps us do that ;-) - -Bryan"
Michael Vercellino
March 21, 2025
"Best insurance agent! Always there when you need him!"
"Thank you, Michael! It means a lot to be your go-to insurance agent. If you ever need anything, don’t hesitate to reach out! We love serving residents all-across Arizona! - Bryan Ross"
Scott Christman
March 20, 2025
"Thank you for always handling all of our requests / changes and additions. Jessica has simplified the process of managing our insurance with the convenience of a simple phone call. We have been clients of State Farm since 2013 in multiple States but there is only one Bryan Ross Team."
"Scott, we truly appreciate your long-time trust in our team! Jessica is always happy to make things easier for you. If you ever need anything, just give us a call! - Bryan Ross"
Noah Brasseur
March 19, 2025
"Autumn helped me save 20$ a month. She was very polite and easy to talk too"
"Noah, saving you money while making the process smooth is what we strive for! Autumn is glad she could help. Let us know if there's anything else we can do for you! - Bryan Ross"
Julie Williams
March 19, 2025
"Karson Ross is nothing short of amazing. I have a manufactured home in a wildfire zone and it’s very very difficult to get insurance. She was able to get me a policy AND saved me money on my car insurance too. She is professional, efficient and very impressive. I can’t thank her enough."
"Thank you for the fantastic review, Julie! We’re so glad to hear Karson was able to help you find a policy for your manufactured home and save you money on your car insurance. She truly appreciates your kind words and is always here to assist with any of your insurance needs! - Bryan"
Nina Sanchez
March 12, 2025
"I needed new homeowner insurance. I got in touch with Autumn at this State Farm office in Chandler and she went above and beyond her scope of service. She was patient and kind and extremely instrumental in not only helping me to get the best deal in homeowners insurance but she bundled it with car insurance and got me a great rate. Thank you Autumn I will definitely send people your way!!!"
"Nina, thank you for your kind words! Autumn is thrilled she could help you find the right coverage and savings. We appreciate your support and referrals from all over Arizona! -- Bryan"
Cindy Phan
March 8, 2025
"I had an absolutely outstanding experience with Autumn Jones as my representative with Bryan Ross State Farm! Autumn went above and beyond to answer all of my questions thoroughly, ensuring I understood every detail about my options. Not only did she take the time to explain how different policy options would benefit me, but also was able to upgrade my car insurance coverage while simultaneously lowering my premium! Her professionalism, patience, and genuine desire to help made the entire process smooth and genuinely stress-free. I truly appreciate her dedication and highly recommend Bryan Ross State Farm to anyone looking for exceptional service and the best insurance options!"
"Thank you, Cindy, for your outstanding review and feedback! I am so pleased to hear that you had such an amazing experience with Autumn and our office, and I am glad that we could give you the help and information you needed. We strongly believe in Life insurance as does Autumn. Feel free to reach out if you need any further assistance! - Bryan Ross"
Sheree Harshey
March 7, 2025
"The worst customer service. Bill after bill no explanation. Mail still being sent to wrong address and forwarded. Unable to get satisfaction or explanations."
"Hello Sheree, Thank you for taking the time to share your feedback with us. We’re truly sorry to hear about your experience and the frustration caused by the billing issues and incorrect address. This is definitely not the level of service we aim to provide, and we’d like to make things right for you. It sounds like there’s been a mix-up that has caused unnecessary headaches, and we apologize for any confusion or inconvenience this has created. Our team is here to help, and we’d love the opportunity to provide clarity regarding your bills and address the mail-forwarding issue to ensure everything is updated correctly moving forward. Please don’t hesitate to reach out to us directly so we can resolve these issues as quickly as possible. You can contact us at 480-855-855 and we’ll make this a priority. Thank you again for bringing this to our attention - we appreciate the chance to improve your experience. Warm regards, Bryan Ross"
Aaliyah Vera
February 27, 2025
"Autumn was very helpful and kind she helped me with what I needed help with and made sure I was happy with my insurance. 10/10 she’s a wonderful worker I like her."
"Aaliyah, thank you so much for your kind words! Autumn truly cares about helping others, and we're so glad she made sure you were happy with your insurance. We appreciate you, and love serving residents all over Arizona! - Bryan Ross"
Christy Bagwell
February 25, 2025
"Super helpful! Quick responses… fully explained policy details and saved me a ton of money!!!"
"Christy, we're so glad we could help you find the right coverage and save you money! It’s always our goal to make the process easy and clear. Thanks for the great review! We love helping people across all of Arizona! - Bryan Ross"
Devon P. (UKy524)
February 17, 2025
"Amazing team Bryan has. They always go above and beyond!!"
"Hi Devin! I appreciate your kind words and review of our office, and I am so glad that we could give you the help you needed. Please feel free to reach out with any questions or concerns! – Bryan Ross"
karen callans
February 14, 2025
"Maria Valenzuela, a member of the team of Bryan Ross-State Farm Agent, has shown me what excellent service is all about. I have been with this team for a few years and Maria and every member has shown professionalism and exemplary service. This agency has also provided me great coverage with very reasonable rates. Very refreshing to find it all in one office. Thank you!"
"Hi Karen! I appreciate your kind words and review, and I am so glad to hear that Maria and our office have been able to give you such amazing service! Feel free to give us a call if you need any further assistance! We love hearing from, and helping, residents all across Arizona!!- Bryan Ross"