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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Ron Raber

August 29, 2023

5  out of  5 rating by Ron Raber
"Just switched both my Auto and Homeowners from Hartford and Farmers. Robert Williams helped us make the transition and did an outstanding job. Thank you for saving me money and making it easy."

Summer Craig

August 14, 2023

5  out of  5 rating by Summer Craig
"Definitely want to call Bryan Ross State Farm agency for your insurance and financial services. You can expect a great group of professionals who care and treat you like family. Whether you need a review for life insurance to ensure your family is protected or a second opinion on your auto, home insurance or renters - this is the best insurance agency!"

Shannon

July 31, 2023

5  out of  5 rating by Shannon
"Great experience speaking with Rudolph, he was so hopeful and very knowledgable and answered all my questions. Thank you Rudolph!"

Amanda Hofeling

June 29, 2023

5  out of  5 rating by Amanda Hofeling
"Very great experience, Rudy helped me get better coverage at a lower rate than I was paying with another company. The money I was saving allowed to me add a life policy and ensure my family is secure in an emergency. Rudy provided great customer service and answered all my questions in an easy to understand way. 10/10 service"

Zona Aquatics

June 28, 2023

5  out of  5 rating by Zona Aquatics
"When it comes down to moving fish tanks and water is involved, not a lot of insurance agents really understand your needs as a business. Erin was very helpful and was able to help me out. Plus if I have any questions, I can just call and talk to a REAL person immediately. Highly recommend! Thank you again."

Brittney Olsen

June 22, 2023

5  out of  5 rating by Brittney Olsen
"I spoke with Erin and she was very kind and was very helpful walking me through the steps to switch to State Farm. I’m so much happier with my new auto insurance rate! I recommend them!"

Russ Isaacs

June 14, 2023

5  out of  5 rating by Russ Isaacs
"Great service Erin was super helpful, got me more coverage for less money. 😃"

Tayea Foulks

June 1, 2023

5  out of  5 rating by Tayea Foulks
"Erin was excellent. Explained everything ,offered discounts that applied to me and encouraged to look into other services they offered I saved almost $100 a month switching to state farm"

Raymond Garza

May 23, 2023

5  out of  5 rating by Raymond Garza
"Erin helped me get a policy going and explained everything very well. I never really understood car insurance but she walked me through it quick and easy. got everything i needed locked in and was able to easily talk to her and have everything I need in time for my big move. Appreciate the great customer service !"

Trey Nealeigh

May 16, 2023

5  out of  5 rating by Trey Nealeigh
"I was shopping for car and homeowners insurance, out of all the spam I got, Rudy was the only one who texted me personally, answered all my questions I had, AND got me a better rate than any competitor! This wasn’t a pushy form of salesmanship either. I would recommend Rudy and his team to anyone!"

Bridey Murphy

May 2, 2023

5  out of  5 rating by Bridey Murphy
"My experience switching was amazing! Erin who had helped me stitch and understand my statement was so helpful when firstly I don’t know much about insurance and was paying too much for my old one. So glad she reached out to me"

Valerie Pylant

April 26, 2023

5  out of  5 rating by Valerie Pylant
"Rachelle Canaday is professional and knowledgeable. Thank you for getting me the great coverage I deserve at an affordable price!"

Humberto Gomez

April 4, 2023

5  out of  5 rating by Humberto Gomez
"Jessica help me with a quote and she was amazing. Customer service is amazing and everyone their is really friendly. My favorite location!"

Alisa Rae

March 31, 2023

5  out of  5 rating by Alisa Rae
"I had such a pleasant experience with Rudy getting started on a life insurance policy, I felt so much more knowledgeable about what kind of options are out there. I really appreciated that he didn't rush me or pressure me, he simply was being informative & asking about my life to see what would most benefit me. I have never felt valued or helped like this with any other insurance company, that experience alone has made me a loyal customer."

Kory Canaday

March 31, 2023

5  out of  5 rating by Kory Canaday
"Rachelle is great to work with! She is very professional and easy to work with! I highly recommend contacting Rachelle for all of your insurance needs."

joseph Curran

March 21, 2023

5  out of  5 rating by joseph Curran
"My name is Buzz Curran and I live in Chandler, AZ. This weekend I was on the 101 and a small stone from a passing truck hit my windshield causing a "chip". I called my agent on Tuesday morning with coverage questions. I was connected with Jessica at the Ross Agency. She was extremely attentive, knowledgeable and efficient. She immediately instructed me who to contact for a remote repair. I called T and S Auto Glass, and within 5 minutes I got a return call from Monte. He told me he had some free time this morning. Monte arrived at my home, was very professional, and fixed the chip to my complete satisfaction! The entire process from reporting the issue to the Bryan Ross Agency to T and S Auto Glass completing repairs took less than 1.5 Hours!! The teamwork shown by Jessica, her staff, and Monte the field repair technician was better than good. Thank you to all and I highly recommend the Bryan Ross Agency and T and S Auto Glass for your Insurance/Windshield Repairs."

Brianna Buchanan

March 6, 2023

5  out of  5 rating by Brianna Buchanan
"My agent Erin is truly the best. She was patient and explained things in detail. It was a very simple process and she was able to help me find the very best rate and I got so much in my package deals! I’m impressed and thankful that I have her. Thanks; you were outstanding. I definitely will refer to her!!!"

Keith T Great (Spelll)

March 5, 2023

5  out of  5 rating by Keith T Great (Spelll)
"Super friendly staff. Had another company that I had needed to talk to, after being with them for 4 years. It took me 2 days to navigate the phone system and I am not actually sure the last person I spoke to wasn't a machine still. Came to Bryan Ross office and was helped immediately with out an appointment. Not by sales staff but by someone that was there to help when I have service issues. I was so impressed to be addressed by customer service, they did get me an amazing Sales person to help me though I will always remember that they were more interested in helping me than selling me. Rachelle was amazing I didn't feel like I was being sold anything. She asked me questions about my habits and wants. Then she put together some options that were easy to understand. In the end I am positive I have better coverage with a better company and it didn't cost me more . I am ecstatic I intend to be with Bryan Ross for my insurance needs for the rest of my life. Sorry for the book, Thank you for reading."

Ashish D

February 27, 2023

5  out of  5 rating by Ashish D
"Excellent service, great value."

David M Lucero

February 17, 2023

5  out of  5 rating by David M Lucero
"Staff is pleasant to work with"

W

February 10, 2023

5  out of  5 rating by W
"I worked with Rachelle Canaday on my new auto and homeowners insurance. She was knowledgeable, friendly, and wonderful to work with! She is awesome!! I also saved money by switching to State Farm. I highly recommend this agency for all your insurance needs!"

Ben Merkley

February 3, 2023

5  out of  5 rating by Ben Merkley
"Erin saved me roughly 700 a month switching from Allstate to State Farm. She was very helpful, went over all my coverages and got me squared away. Spent more time with me in a week than my last agent did the last decade! Thank you, Erin! Appreciate the help."

David

February 2, 2023

5  out of  5 rating by David
"Very friendly and professional staff."

Tony Valasquez

January 14, 2023

5  out of  5 rating by Tony Valasquez
"I have been a policy holder with Bryan and team for five years. We had a child going to college and one starting to drive. Bryan met with us and explained the savings State Farm offers for student at college and savings for me son when he starts. Also removed all of our policies and reviewed our liability umbrella. It was a great hour spent!"

John Moon

December 14, 2022

5  out of  5 rating by John Moon
"Erin did a wonderful job setting me up with State Farm. Customer service was excellent & she asked all the right questions. Pro."