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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Angelica Aguirre

September 11, 2026

5  out of  5
rating by Angelica Aguirre
"Great experience and easy to get a quote. Most companies will feel like pulling teeth and jump through hurdles just to get a quote. I will definitely recommend Robert - my account manager to assist any of my friends, family and coworkers if they ever need."
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Anthony Snow

September 10, 2026

5  out of  5
rating by Anthony Snow
"The service over the phone was cool he handle my joining State Farm with ease."
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Len Locke

September 3, 2026

5  out of  5
rating by Len Locke
"Great service, made the whole process easy."
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Kathy McClendon

August 31, 2026

5  out of  5
rating by Kathy McClendon
"This insurance agency has the best group of people willing to help you with whatever questions you have. Everytime I reach out there is always someone available to take my call. I appreciate their expertise, caring and supportive attitudes. I've been a customer for years and I wouldn't want anyone else to handle my auto and home insurance. Thank you!"
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Laney Latham

August 28, 2026

5  out of  5
rating by Laney Latham
"I used autumn jones as my State Farm rep when switching from USAA.
I have never been more satisfied not only with my rate but my overall experience in having to file a claim due to a tree falling on my car from the most recent monsoon. I would recommend to anyone looking to switch, save & also get spectacular service"
We responded:
"Laney thank you for the feedback. Autumn is one of our very best. Great to here how good your claims experience has been. "
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Leo Cardona

August 28, 2026

5  out of  5
rating by Leo Cardona
"Great service! Helped me save money on the same coverages as my previous policy."
We responded:
"Leo thank you! We work very hard to make sure you have the coverages you want at the best price. We appreciate you. "
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Stacy Isenbarg

August 22, 2026

5  out of  5
rating by Stacy Isenbarg
"Just moved to AZ from Ohio and was dreading switching my car insurance! I got quoted a few different rates from other companies, but State Farm was definitely the most cost efficient for my family’s needs! I was shocked at the rate and all of the coverage we are getting! Plus, I was very appreciative of the agent who helped me. Our family moved here after our son unexpectedly passed and we needed a fresh start. This move across the country was extremely expensive, stressful and at times felt undoable. I am so thankful for the ease of switching our insurance over…. Because let’s face it…. That type of adulting is no fun!"
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Steven Casavant

August 12, 2026

5  out of  5
rating by Steven Casavant
"Very easy and convenient. They helped with a couple quotes on different RVs before I purchased THE RV so I could choose the budget that fits for me. They also made it easy to get my documents the way I preferred."
We responded:
"Enjoy Your new RV safe adventures!

Thank you so much for the 5 stars, Steven! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Karson Ross

August 10, 2026

5  out of  5
rating by Karson Ross
"I bought a new car today. Maria was wonderful and efficient! Always saving me money and making sure I am 100% covered. Grateful to have her help!"
We responded:
"Thanks for the 5 Star! Congrats on your new ride.:)"
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Madeline Dahlgren

August 6, 2026

5  out of  5
rating by Madeline Dahlgren
"Great experience with State Farm. Autumn my agent is amazing. Answered all my questions and was extremely helpful. Totally recommend. State Farm my go to insurance company."
We responded:
"Madeline, thank you for the fantastic review! We’re always here to support you with your insurance needs in Chandler. "
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Autumn Jones

July 31, 2026

5  out of  5
rating by Autumn Jones
"Maria was great at helping me understand the different options for life insurance policies. Love this agency."
We responded:
"We take pride making sure you have understood life insurance and make the process easy. Thanks so much for the amazing review, Autumn! We really appreciate your support here in Chandler. Just reach out anytime if you need us - we’re here for you. "
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Myles R

July 28, 2026

5  out of  5
rating by Myles R
"I had the pleasure of working with Robert W. Amazing customer service and he helped my wife and I get a great deal on renters and car insurance. 5 stars"
We responded:
"Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that Robert provided amazing customer service and was able to help you and your wife secure a great deal on your renters and car insurance. We truly appreciate your 5-star rating and look forward to continuing to serve you and your family in the future! - Bryan"
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Jenny Russo

July 28, 2026

5  out of  5
rating by Jenny Russo
"Robert got me the best deal on my insurance. No one else came close."
We responded:
"We work hard to make sure you get the best deal and the proper insurance coverage.

Jenny, thank you for the fantastic review! We’re always here to support you with your insurance needs in Chandler. "
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Klorissa Cisneros

July 27, 2026

5  out of  5
rating by Klorissa Cisneros
"I had an amazing experience working with Autumn! She was incredibly helpful, knowledgeable, and patient throughout the entire process. She took the time to answer every question I had and made sure I fully understood everything without ever making me feel rushed. She was also very friendly and easy to talk to, which made the experience comfortable and enjoyable. You can tell she genuinely cares about helping people and providing excellent customer service. I truly appreciate all of her help and would highly recommend working with Autumn!"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Chandler. "
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Reygan Attridge

July 25, 2026

5  out of  5
rating by Reygan Attridge
"So great! Helped us with everything and made it so easy! Thank you Autumn!!"
We responded:
"Thanks for the shout out to the team. They work really hard to make sure your experience is informative and easy to follow.

Thank you for the 5-star review of Bryan Ross’s team - we really appreciate your kind words! "
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Zona Show

July 25, 2026

5  out of  5
rating by Zona Show
"So patient and helpful! Will advocate for you with other insurance companies. Makes a confusing situation easy and painless! Thank you Autumn!"
We responded:
"We work hard to make it a painless process to switch to our office :)

Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Chandler. "
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Jenna Mariscal

July 9, 2026

5  out of  5
rating by Jenna Mariscal
"Extremely satisfied with the rate I was given! I really appreciated how they took the time to thoroughly explain everything included in my policy and answered all of my questions. The entire process was easy, professional, and stress-free. I highly recommend them to anyone looking for great rates and excellent customer service."
We responded:
"Thank you for the amazing review, Jenna! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. Home and auto insurance can seem complicated we are always here to help
"
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Teri Golden

July 8, 2026

5  out of  5
rating by Teri Golden
"Switching over to State Farm Insurance was a breeze from start to finish. I received great customer service, communication, explanation of coverage and better coverage than my soon to be former insurance company, plus saving me money."
We responded:
"Teri, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Bryan Ross’s Team!"
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kirk Kelley

June 30, 2026

5  out of  5
rating by kirk Kelley
"Working with the Bryan Ross Agency was a great experience. They are personable, thorough and very knowledgeable. I highly recommend contacting their office."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Bryan Ross’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Jeannie Wade

June 30, 2026

5  out of  5
rating by Jeannie Wade
"These guys have been so helpful and saved me quite a bit of money too."
We responded:
"Jeannie, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Bryan Ross’s Team!"
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J. SavedByGrace

June 24, 2026

5  out of  5
rating by J. SavedByGrace
"Recently realized just how much I was getting completely ripped off at Allstate and wanted to spiral.
Thankfully I found thee absolute BEST agent at Statefarm!
Autumn Jones was not only more than helpful, she was extremely patient with me as I asked a thousand questions.
My only regret is not calling her sooner, to start saving.
Autumn, thank you for your stellar service!"
We responded:
"Wow, thank you for the 5-star review, J.! Autumn is a great team member and is passionate about auto and home insurance. We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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travis kong

June 19, 2026

5  out of  5
rating by travis kong
"Robert was awesome and helped me out tremendously great customer service"
We responded:
"Travis it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Bryan Ross’s Team! Robert is really good at what he does and makes auto and home insurance a smooth process. "
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Jennifer Hammond

June 17, 2026

5  out of  5
rating by Jennifer Hammond
"Car Insurance. I almost didn't answer, but so glad I did. Representative was kind and patient, and I saved big time."
We responded:
"Jennifer, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Bryan Ross’s Team! We always take the time to make shopping for auto insurance an informed process. We want you to understand how serious claims are settled. Know what cover does is our daily process. "
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Ahmad Fawad Rezaie

June 11, 2026

5  out of  5
rating by Ahmad Fawad Rezaie
"Great agent Bryan Ross ! Great price."
We responded:
"Ahmad, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything home or auto insurance related, do not hesitate to reach out to State Farm Agent Bryan Ross’s Team—we are always here to help!"
Profile photo of Bill B (Tankhgn)

Bill B (Tankhgn)

May 26, 2026

5  out of  5
rating by Bill B (Tankhgn)
"Autumn was amazing to work with, I'm truly grateful for her patients and willingness to help walk me through each step of the process and answering every question that I had."
We responded:
"Hi Bill,

Thank you for the 5-star review! We’re so glad to hear that Autumn was amazing to work with and that her patience and willingness to walk you through each step made the process feel clear and manageable. It’s wonderful you felt supported throughout, especially with all the questions you had—those details matter.

We’d also love the chance to help anyone you know in Arizona. If you have friends or family who are shopping for insurance or want a quick checkup on their current coverage, please feel free to send them our way.

—Bryan Ross"