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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Raymond Garza

May 23, 2023

5  out of  5 rating by Raymond Garza
"Erin helped me get a policy going and explained everything very well. I never really understood car insurance but she walked me through it quick and easy. got everything i needed locked in and was able to easily talk to her and have everything I need in time for my big move. Appreciate the great customer service !"

Trey Nealeigh

May 16, 2023

5  out of  5 rating by Trey Nealeigh
"I was shopping for car and homeowners insurance, out of all the spam I got, Rudy was the only one who texted me personally, answered all my questions I had, AND got me a better rate than any competitor! This wasn’t a pushy form of salesmanship either. I would recommend Rudy and his team to anyone!"

Bridey Murphy

May 2, 2023

5  out of  5 rating by Bridey Murphy
"My experience switching was amazing! Erin who had helped me stitch and understand my statement was so helpful when firstly I don’t know much about insurance and was paying too much for my old one. So glad she reached out to me"

Valerie Pylant

April 26, 2023

5  out of  5 rating by Valerie Pylant
"Rachelle Canaday is professional and knowledgeable. Thank you for getting me the great coverage I deserve at an affordable price!"

Humberto Gomez

April 4, 2023

5  out of  5 rating by Humberto Gomez
"Jessica help me with a quote and she was amazing. Customer service is amazing and everyone their is really friendly. My favorite location!"

Alisa Rae

March 31, 2023

5  out of  5 rating by Alisa Rae
"I had such a pleasant experience with Rudy getting started on a life insurance policy, I felt so much more knowledgeable about what kind of options are out there. I really appreciated that he didn't rush me or pressure me, he simply was being informative & asking about my life to see what would most benefit me. I have never felt valued or helped like this with any other insurance company, that experience alone has made me a loyal customer."

Kory Canaday

March 31, 2023

5  out of  5 rating by Kory Canaday
"Rachelle is great to work with! She is very professional and easy to work with! I highly recommend contacting Rachelle for all of your insurance needs."

joseph Curran

March 21, 2023

5  out of  5 rating by joseph Curran
"My name is Buzz Curran and I live in Chandler, AZ. This weekend I was on the 101 and a small stone from a passing truck hit my windshield causing a "chip". I called my agent on Tuesday morning with coverage questions. I was connected with Jessica at the Ross Agency. She was extremely attentive, knowledgeable and efficient. She immediately instructed me who to contact for a remote repair. I called T and S Auto Glass, and within 5 minutes I got a return call from Monte. He told me he had some free time this morning. Monte arrived at my home, was very professional, and fixed the chip to my complete satisfaction! The entire process from reporting the issue to the Bryan Ross Agency to T and S Auto Glass completing repairs took less than 1.5 Hours!! The teamwork shown by Jessica, her staff, and Monte the field repair technician was better than good. Thank you to all and I highly recommend the Bryan Ross Agency and T and S Auto Glass for your Insurance/Windshield Repairs."

Brianna Buchanan

March 6, 2023

5  out of  5 rating by Brianna Buchanan
"My agent Erin is truly the best. She was patient and explained things in detail. It was a very simple process and she was able to help me find the very best rate and I got so much in my package deals! I’m impressed and thankful that I have her. Thanks; you were outstanding. I definitely will refer to her!!!"

Keith T Great (Spelll)

March 5, 2023

5  out of  5 rating by Keith T Great (Spelll)
"Super friendly staff. Had another company that I had needed to talk to, after being with them for 4 years. It took me 2 days to navigate the phone system and I am not actually sure the last person I spoke to wasn't a machine still. Came to Bryan Ross office and was helped immediately with out an appointment. Not by sales staff but by someone that was there to help when I have service issues. I was so impressed to be addressed by customer service, they did get me an amazing Sales person to help me though I will always remember that they were more interested in helping me than selling me. Rachelle was amazing I didn't feel like I was being sold anything. She asked me questions about my habits and wants. Then she put together some options that were easy to understand. In the end I am positive I have better coverage with a better company and it didn't cost me more . I am ecstatic I intend to be with Bryan Ross for my insurance needs for the rest of my life. Sorry for the book, Thank you for reading."

Ashish D

February 27, 2023

5  out of  5 rating by Ashish D
"Excellent service, great value."

David M Lucero

February 17, 2023

5  out of  5 rating by David M Lucero
"Staff is pleasant to work with"

W

February 10, 2023

5  out of  5 rating by W
"I worked with Rachelle Canaday on my new auto and homeowners insurance. She was knowledgeable, friendly, and wonderful to work with! She is awesome!! I also saved money by switching to State Farm. I highly recommend this agency for all your insurance needs!"

Ben Merkley

February 3, 2023

5  out of  5 rating by Ben Merkley
"Erin saved me roughly 700 a month switching from Allstate to State Farm. She was very helpful, went over all my coverages and got me squared away. Spent more time with me in a week than my last agent did the last decade! Thank you, Erin! Appreciate the help."

David

February 2, 2023

5  out of  5 rating by David
"Very friendly and professional staff."

Tony Valasquez

January 14, 2023

5  out of  5 rating by Tony Valasquez
"I have been a policy holder with Bryan and team for five years. We had a child going to college and one starting to drive. Bryan met with us and explained the savings State Farm offers for student at college and savings for me son when he starts. Also removed all of our policies and reviewed our liability umbrella. It was a great hour spent!"

John Moon

December 14, 2022

5  out of  5 rating by John Moon
"Erin did a wonderful job setting me up with State Farm. Customer service was excellent & she asked all the right questions. Pro."

Pat Koch

December 14, 2022

5  out of  5 rating by Pat Koch
"Helpful, professional, courteous and pleasant when answering any of our questions. We recommend this State Farm Insurance office."

Manoj Santush

December 9, 2022

5  out of  5 rating by Manoj Santush
"I've been a customer for over 5 years. Bryan and Erin and the rest of the staff have always been there to answer my questions quickly and courteously. Highly recommend!"

Geir Hundal

December 6, 2022

1  out of  5 rating by Geir Hundal
"I just put in a request to State Farm to transfer all of my policies away from this office. The staff was exceptionally negative, unhelpful, and hardheaded. They refused to put me through to Bryan - my agent - when I wanted to speak directly to him. Frankly, if any agent is raking in thousands of dollars a month in premiums from me, I'd like to be able to talk to them if the office staff is unable to field my question. Now that I think of it, I have been a client of this office for many years and am pretty sure I have never actually gotten to talk with Bryan, though I have asked multiple times to talk to him. I was able to talk directly to a State Farm agent in 30 seconds when I contacted my the new office. No fuss, no arguing, no hostility."

Kristi Mueller

November 2, 2022

5  out of  5 rating by Kristi Mueller
"Needed assistance and they went above and beyond what I was asking for and advised me of several items that I am not covered on. Great job guys! You ARE appreciated!"

Felisha Loving

October 7, 2022

5  out of  5 rating by Felisha Loving
"I had the best experience with Erin Tuttle. She not only made my experience pleasant, but easy and quick. The best part is while I was working, she text with me to complete everything. Top it off, she found a lower rate. I LOVE IT!"

Nancy Rapp

September 23, 2022

5  out of  5 rating by Nancy Rapp
"Attention to détails and follow up to complétion done with a smile.Does not get any better than this!"

Brenda Adkins

June 27, 2022

5  out of  5 rating by Brenda Adkins
"Erin was awesome, she helped me get coverage on my home and auto at a great price. She was very helpful by answering all my questions. Thank you!"

Rani Chen

June 24, 2022

5  out of  5 rating by Rani Chen
"Erin tuttle is amazingly friendly and great with understanding the policies. Had no issues getting a great quote for what i needed and wanted. Super professional, helpful, friendly, knowledgeable. Makes me glad i switched to state farm."