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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cindy Phan

March 8, 2025

5  out of  5
rating by Cindy Phan
"I had an absolutely outstanding experience with Autumn Jones as my representative with Bryan Ross State Farm! Autumn went above and beyond to answer all of my questions thoroughly, ensuring I understood every detail about my options. Not only did she take the time to explain how different policy options would benefit me, but also was able to upgrade my car insurance coverage while simultaneously lowering my premium! Her professionalism, patience, and genuine desire to help made the entire process smooth and genuinely stress-free. I truly appreciate her dedication and highly recommend Bryan Ross State Farm to anyone looking for exceptional service and the best insurance options!"
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Sheree Harshey

March 7, 2025

1  out of  5
rating by Sheree Harshey
"The worst customer service. Bill after bill no explanation. Mail still being sent to wrong address and forwarded. Unable to get satisfaction or explanations."
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Aaliyah Vera

February 27, 2025

5  out of  5
rating by Aaliyah Vera
"Autumn was very helpful and kind she helped me with what I needed help with and made sure I was happy with my insurance. 10/10 she’s a wonderful worker I like her."
We responded:
"Aaliyah, thank you so much for your kind words! Autumn truly cares about helping others, and we're so glad she made sure you were happy with your insurance. We appreciate you, and love serving residents all over Arizona! - Bryan Ross"
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Christy Bagwell

February 25, 2025

5  out of  5
rating by Christy Bagwell
"Super helpful! Quick responses… fully explained policy details and saved me a ton of money!!!"
We responded:
"Christy, we're so glad we could help you find the right coverage and save you money! It’s always our goal to make the process easy and clear. Thanks for the great review! We love helping people across all of Arizona! - Bryan Ross"
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Felix Garcia

February 25, 2025

5  out of  5
rating by Felix Garcia
"I leave very high review because she went out of her way to travel to me to help me fill out some paperwork."
We responded:
"Hi Felix! I appreciate your amazing review and feedback; I am so pleased to hear that we could give you such a great experience and help you with your insurance needs. Give us a call if you need anything going forward! I will make sure I acknowledge the effort! We are here to help people across Arizona! - Bryan"
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Devon P. (UKy524)

February 17, 2025

5  out of  5
rating by Devon P. (UKy524)
"Amazing team Bryan has. They always go above and beyond!!"
We responded:
"Hi Devin! I appreciate your kind words and review of our office, and I am so glad that we could give you the help you needed. Please feel free to reach out with any questions or concerns! – Bryan Ross"
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karen callans

February 14, 2025

5  out of  5
rating by karen callans
"Maria Valenzuela, a member of the team of Bryan Ross-State Farm Agent, has shown me what excellent service is all about. I have been with this team for a few years and Maria and every member has shown professionalism and exemplary service. This agency has also provided me great coverage with very reasonable rates. Very refreshing to find it all in one office. Thank you!"
We responded:
"Hi Karen! I appreciate your kind words and review, and I am so glad to hear that Maria and our office have been able to give you such amazing service! Feel free to give us a call if you need any further assistance! We love hearing from, and helping, residents all across Arizona!!- Bryan Ross"
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Phillip Chapman

February 7, 2025

5  out of  5
rating by Phillip Chapman
"Robert was great. He was patient and great to work with. At the end of the day he was able to save me almost $1,700 a year. I highly recommend him."
We responded:
"Phillip, that’s fantastic to hear! We’re glad Robert provided such great service and made the process smooth for you. Your recommendation means a lot—and it helps other good folks across Arizona find us -thank you! If you ever need anything, we’re here to help. - Bryan Ross"
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Taryn Sherwood

February 3, 2025

5  out of  5
rating by Taryn Sherwood
"State Farm has been great but specifically Robert has helped me with an amazing attitude and super efficiently! He got me a great quote and has kept me in the loop with everything I need to know!"
We responded:
"Thanks, Taryn! Robert’s positive attitude and efficiency make all the difference. We’re glad he’s been able to help and keep you informed! - Bryan Ross"
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Randy Czig

January 29, 2025

5  out of  5
rating by Randy Czig
"Great experience got the best quote"
We responded:
"Randy Thanks working with us on your insurance. Auto insurance and Home insurance are two of the five specialties we have."
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Adrian Gomez

January 17, 2025

5  out of  5
rating by Adrian Gomez
"Robert A Williams with State Farm is an extraordinary Account Manager who helped me save on my monthly auto insurance and even introduced me to a life insurance policy. Highly recommend giving these guys the opportunity to serve you, absolute great experience 👍🏼"
We responded:
"Robert is Amazing he is knowledgeable and helps many get better insurance coverage and great insurance rates. I will let Robert know you complemented him!"
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cc E

January 17, 2025

5  out of  5
rating by cc E
"called in after the website was vague. i called for a car policy change and maria was lovely and patient and so helpful . i look forward to working with this lovely team"
We responded:
"Maria is one of my very best! She works very hard with all policy holders. Love the Photo! Keep us posted for any other insurance products you may be interested in. "
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Marty Valenzuela

January 13, 2025

5  out of  5
rating by Marty Valenzuela
"I just called to get a quote from my local Statefarm. Maria was very kind, thorough, honest, straight forward, and extremely helpful while going through all of the details with me. She also made me feel very confident in the coverage with this company. I cannot say good enough things about this person, and I am very grateful she helped me!"
We responded:
"Thanks for the shout out on Maria. She is a great person and team member. Always willing to help with home and auto insurance!"
Profile photo of Brandon Valenzuela

Brandon Valenzuela

January 13, 2025

5  out of  5
rating by Brandon Valenzuela
"Maria has been amazing to work with! Insurance coverage at a great price. Super knowledgeable, responsive, and always available to answer my questions. I highly recommend their services!"
We responded:
"Brandon Thank you! I will make sure I share with Maria. You explained Maria better than I could she is a great asset to our team."
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Cassidy Cohen

January 8, 2025

5  out of  5
rating by Cassidy Cohen
"Jessica Kelley has been such a pleasure to work with. She is quick to respond and has taken care of everything in a kind and professional manner. I highly recommend."
We responded:
"Thank you I will let Jessica know you acknowledged her. She is very good at Insurance and works with families all over Arizona."
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Ruben Lopez

January 1, 2025

5  out of  5
rating by Ruben Lopez
"I had such a great experience with Bryan. He was very informative and professional with a lot of great information. I own Pool boy motors & more and he was able to switch me over from progressive to State Farm with a great commercial policy and save me hundreds of dollars!!"
We responded:
"Thank you Ruben. I look forward to working with you and your Business in the future!"
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Shetal Patel

December 31, 2024

5  out of  5
rating by Shetal Patel
"Office is amazing! They are so easy to work with and generous. Highly recommend to anyone looking for a trustworthy team!"
We responded:
"Thanks you for the note. We are always her to help. We are also available by video chat! Keep us posted on other insurance products we can help with. "
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Caleb N

December 24, 2024

5  out of  5
rating by Caleb N
"Autumn has been great to work with and she has made the process very easy and she is always willing to help me understand the policy I am getting. Would highly recommend her for any of your vehicle insurance, home insurance, life policy needs."
We responded:
"Caleb thanks for taking time to share your experience with Autumn. She is a great asset and is on her way to be a State Farm Agent in the future,"
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Aimee Johnson

December 23, 2024

5  out of  5
rating by Aimee Johnson
"Had a great experience with Autumn Jones - super professional and friendly. I have never really put any importance on having a separate life policy outside of my employer policy but it’s definitely time to look at that and she broached the topic respectfully and explained the benefits and its definitely a perk that it will help apply savings to our other policies. Look forward to a long relationship with Bryan Ross State Farm and especially Autumn!"
We responded:
"Aimee thank you for taking the time to let everyone know about your experience with Autumn. I will let her know how pleased your were with the quotes and insurance coverage provided. "
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Dominic Kalanish

December 22, 2024

5  out of  5
rating by Dominic Kalanish
"I got a quote from Autumn for auto insurance, and she was incredibly helpful and pleasant throughout the process. She took the time to answer my questions and was very professional."
We responded:
"Thanks, Dominic! We're so glad Autumn provided a helpful and professional experience while guiding you through your quote. She takes great care in making sure all questions are answered. Let us know if there's anything else we can do for you! - Bryan Ross"
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Jordan Seefeldt

December 19, 2024

5  out of  5
rating by Jordan Seefeldt
"Had a great experience with Autumn. She was incredibly informative, patient, and took the time to explain everything to me thoroughly, ensuring I fully understood my options. I highly recommend her to anyone in need of insurance!"
We responded:
"Autumn does a great job explaining home and auto insurance. Thank you for the vote of confidence! We are always here to help families looking for insurance. "
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Angel Hernandez

December 18, 2024

5  out of  5
rating by Angel Hernandez
"Had the privilege of talking to Autumn on Monday. She quoted me for auto insurance. Autumn is a professional and very pleasant to speak with. She is an asset to State Farm."
We responded:
"Thank you for your review, Angel! I am pleased to hear that we were able to help you out with your insurance needs and give you an overall positive experience with us. Give us a call with any questions! - Bryan"
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Romy Mayne

December 5, 2024

5  out of  5
rating by Romy Mayne
"I had a wonderful experience working with Maria. She took the time to explain everything to me and walked me through the whole process. Very professional and helpful. Highly recommend her!"
We responded:
"Maria does a great job. I will pass this along to her. She always takes time to explain auto and home insurance. Bryan "
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Kristy Ulmer

December 2, 2024

5  out of  5
rating by Kristy Ulmer
"One of the best insurance agents. Always available to help when needed."
We responded:
"Thanks for the kind words. It is a pleasure to watch your family and business grow and be able to help along the way. "
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Manoj Kari

November 26, 2024

5  out of  5
rating by Manoj Kari
"Maria is so helpful and prompt with her service. Whenever I have a question she always gets back to me right away with a complete explanation. 10/10 recommend!"
We responded:
"Manoj Thanks for a shout out to Maria. She is one of our very best. Working with your growing family is a pleasure. Thank you for you business, home and auto insurance patronage. Hello to everyone! "